Shipping
Orders are processed only after payment has been received and verified.
Delivery estimates are approximate and are not guaranteed.
Shipping times may vary due to:

• Customs processing;
• Carrier delays;
• Weather conditions;
• Government actions;
• International transportation issues.

Customers are responsible for all:

• Import duties;
• Customs fees;
• VAT;
• Local taxes;
• Brokerage fees;
• Other government-imposed charges.

Order Review Requirement
Before making payment, customers must carefully review:

• Product selection;
• Quantities;
• Pricing;
• Shipping information;
• Total costs.

By submitting payment, the customer confirms that all information is accurate and final.
Refund Policy
Due to:

• International SWIFT banking costs;
• Banking deductions;
• Currency conversion fees;
• Administrative processing;
• Packaging expenses;
• Fulfillment costs;
• International shipping arrangements;

all sales are generally considered final once payment has been received and order processing has begun.
Customers acknowledge that substantial costs may be incurred immediately upon payment.
Non-Refundable Circumstances
Refunds will generally not be issued for:

• Change of mind;
• Incorrect quantity ordered;
• Failure to review product information;
• Customer error;
• Delays caused by customs;
• Delays caused by shipping carriers;
• Refusal to accept delivery;
• Failure to pay import duties or taxes;
• Banking fees;
• Currency fluctuations.

Limited Refund Circumstances
Refunds may only be considered if:

• The ordered products are unavailable;
• We are unable to fulfill the order;
• Products arrive materially damaged;
• Applicable law requires a refund.

Evidence may be required before any claim is reviewed.
Approved Refunds
If a refund is approved:

• Non-recoverable banking fees may be deducted;
• Shipping costs may be deducted;
• Administrative expenses may be deducted where permitted by law;
• Currency exchange losses may be deducted where permitted by law.

Refund processing times may vary.